These Terms & Conditions govern your use of our website, applications, and travel services. Please read them carefully before making any booking or using our services.
1. Acceptance of Terms
By accessing or using our website, applications, or any of our travel services, you agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our services.
These Terms apply to all visitors, registered users, and customers. Where applicable, we may require you to accept additional terms and conditions specific to certain services, promotions, or offers.
2. Our Services
We act as an intermediary between you and third-party service providers, such as airlines, hotels, and transportation operators. These providers may apply their own terms and conditions, which form part of your booking.
3. Reservations
When making a booking, you acknowledge that all information provided is accurate and complete, and that you are authorized to make the booking on behalf of all travelers included in the reservation.
A booking shall not be considered confirmed until you receive written confirmation from us. We reserve the right to refuse or cancel any booking in cases of suspected fraud, pricing errors, unavailability of the service by the provider, or violation of these Terms & Conditions.
If you are making a booking on behalf of others, it is your responsibility to obtain their consent to share their personal information and to inform them of the relevant terms and conditions.
4. Prices and Payment
All prices are displayed in the specified currency and are subject to availability at the time of booking. Prices may change due to currency fluctuations, supplier adjustments, taxes, or fees beyond our control until your booking is confirmed and fully paid.
5. Cancellation and Refund
Cancellation and refund terms vary depending on the policies of the airline, hotel, or service provider applicable to your booking. Some bookings may be non-refundable or subject to cancellation fees.
6. Travel documents
Travel Documentation Requirements: You are responsible for ensuring that you have valid travel documents throughout your journey, including your passport, visas, and any required health certificates. Travel requirements may vary depending on your destination and nationality, and it is your responsibility to verify and comply with all applicable entry, immigration, and health regulations before travel.
Visa and Documentation Assistance Disclaimer: While we may assist you with visa applications and travel documentation, we are not responsible for entry refusals, missed travel arrangements, or any losses resulting from expired, invalid, incomplete, or incorrect travel documents. It remains your responsibility to ensure that all required documents meet the applicable requirements before departure.
7. User responsibilities
8. Limits of Liability
Third-Party Services and Force Majeure: We act in good faith to arrange travel services on your behalf. To the maximum extent permitted by applicable law, we are not responsible or liable for any acts, errors, omissions, delays, cancellations, or failures by third-party service providers, including airlines, hotels, transportation providers, or other travel partners. We are also not liable for events beyond our reasonable control, including but not limited to weather conditions, strikes, natural disasters, political unrest, or other force majeure events that may affect the delivery of travel services.
Limitation of Liability: Our total liability for any claim arising from or related to a specific booking shall not exceed the amount paid by you to us for the affected service, except where such limitation is not permitted under applicable laws and regulations.
9. Intellectual Property
Intellectual Property Rights: All content available on our website and applications, including but not limited to text, logos, graphics, designs, software, and other materials, is owned by us or our licensors and is protected by applicable intellectual property laws. No part of our content may be copied, reproduced, modified, distributed, or used without our prior written consent.
10. The system in place
Governing Law and Jurisdiction: These Terms & Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. The competent courts of the Kingdom of Saudi Arabia shall have exclusive jurisdiction to resolve any dispute, claim, or legal matter arising out of or relating to these Terms & Conditions.
11. Amendment of Terms
We reserve the right to update or amend these Terms & Conditions at any time. Any changes will be published on this page along with the revised date. Your continued use of our services after any updates are posted constitutes your acceptance of the revised Terms & Conditions.
